FAQs

frequently asked questions

How can we change the layout/design of flash video chat?

Most of the common things can be changed from skinning option provided in chat. If you need any other changes to be done to the layout then you can provide us with the video chat layout as per your requirement in psd format and we will integrate your design in chat at nominal extra charges.

Can the chat be integrated in my site so that my site users get automatically logged into the chat with their site userid?

Yes, the chat can be easily integrated in you existing member site so that after the users are logged in they can simply click the chat link to enter the chat with their their respective site userid.

Can i get the source code of flash video chat.

no, we don't provide the source code of chat. If you want any specific features in chat, please contact our support team for a customized quote.

Can the chat be integrated with my site made using joomla?

Yes, We will provide you with joomla 1.5 video flash chat integration component for the chat using which you will be able to integrate video chat with your joomla website. If required, you can change the php source code of this integration component so that it integrates the chat as per your requirement with your website.

Can i upgrade to other chat plan later.

Yes, you can upgrade to any plan as per your requirement when you feel so.

Can i get any discounts on chat plans

Yes, if you buy more than 3 flash video chat plans, you are eligible for a discount of 15% on one time charges of flash chat.

Are multiple languages supported in chat ?

Yes, multiple languages are supported in chat. By default you will get chat in English. Additional language packs need to be purchased as addons. Please check with us before hand if your language is supported.

Will you help us in integrating the chat with our system.

Yes, we can integrate the chat with your existing site at a nominal charge.We provide free Support for first 2 months.

Will i have to shift my site on your server for running the flash video chat as integrated part of my site.

No,You will have to host your site on normal windows,linux web servers.

Is is difficult to integrate the video chat with my existing asp,php site.

No, we will provide you with example files and instructions for integrating the chat with asp,php sites.

Can i get a chat without any branding from fcschat ?

Yes, we can provide you unbranded chat without our name appearing anywhere in chat for additional charges.

Can i resell your chat services?

Yes, you can become our affiliate and get good commission for every chat sale refered to us by you. Please contact our support team for terms and conditions for becoming an affiliate

For any other queries, please fell free to contact us.